Business Lead

(Owner, CEO, Founder, President)

Acumatica Key Benefits For Business Leaders

Gain control with a 360-degree view of your organization

Acumatica, implemented by Cloud 9 ERP Solutions, offers key benefits for business leaders. With Acumatica’s Cloud ERP application, gain control with a 360-degree view of your organization. Decision-makers can understand the organization’s current state and foresee potential threats and opportunities in real-time. This enables them to spot minor issues before they escalate into major problems, empowering proactive decision-making. Choose Acumatica for its ability to provide comprehensive insights into departmental performance, ensuring business leaders stay ahead of challenges and capitalize on opportunities for growth.

End-to-End Visibility

  • Use Acumatica’s integrated accounting functions, operations management, and customer management (CRM) to see how your company is performing at all times.
  • Get the information you need on all aspects of the company in real-time with personalized dashboard widgets and notifications to alert you of significant changes or issues.
  • Track opportunities, spot trends, and monitor progress with Acumatica’s Power BI integration.
  • Set up and monitor key performance indicators (KPIs).

Maintain and Increase Revenue per Customer

  • Use Acumatica’s integrated financials, marketing, sales, and service to track costs and revenue for each customer, from first contact to final sale.
  • Track requests and issues to improve customer service and satisfaction.
    Implement item substitutions, up-sell, and cross-sell strategies powered by artificial intelligence with machine learning to boost revenues.
  • Expand into international markets with multicurrency, intercompany accounting, and localization.
  • Increase online sales with native commerce storefront connectors and grow sales with embedded service and project management applications.

Reduce Operating Costs

  • Stay focused on the things that matter with easily configured reporting and dashboards.

For product-centric companies – Plan and track operating and production costs:

  • Inventory and production management
  • Material planning (MRP) and scheduling (APS)
  • Product costing (standard, average, actual, or first-in-first-out)

For project-centric companies – Plan and track project efficiency and profitability:

  • Project costs
  • Time and expense
  • Billable staff utilization

Identify Problem Areas

  • Use case management in CRM to track customer problems and identify trends
  • Use analytical and business intelligence tools to drill into the details and examine trouble spots
  • Empower staff to share information and best practices using Acumatica’s built-in collaboration tools

Stay Ahead of the Competition

  • Collect and analyze “voice-of-the-customer” information. Use Acumatica’s single customer database and extensive sales and customer service functionality to collect strategic competitive information.
  • Increase customer satisfaction and communication with Acumatica’s integrated customer portal. Customers can access account information, invoices, and support information online.

Acumatica Dashboards

View key information at a glance with real-time dashboards customized by individual, role, or department.

ERP dashboards are a helpful tool for quickly displaying important data. With Acumatica ERP dashboards, you can keep track of current financial, operational, and organizational information, and analyze real-time trends and KPIs related to your job.

Acumatica general business edition dashboard computer screen


KPIs with Acumatica

Profits/Revenue ($) and Growth (%)
Working Capital ($)
Expenses Budget ($) and (%)
NPS or CSAT Score (#)
Employee Satisfaction (#)

Identifying and Addressing Your Pain Points:

High Churn / Low Customer Sat

High Churn / Low Customer Sat: Business leaders facing high churn and low customer satisfaction encounter significant challenges. These issues can lead to revenue loss, brand reputation damage, and increased marketing costs.

How Acumatica Can Help with High Churn / Low Customer Sat.

  • Thrill customers with faster fulfillment, self-service portals, connected commerce storefronts, and native customer support cases. Exceed expectations with project accounting and field service to compliment product sales.
  • Automate customer notifications with updates related to service appointments, project changes, or product shipments. Use live dashboards, reports, and notifications to identify and resolve customer issues.

Stagnant or Declining Growth

Stagnant or Declining Growth: Business owners face challenges with stagnant or declining growth, struggling to attract new customers, adapt to market changes, and innovate, hindering overall business expansion and sustainability.

How Acumatica Can Help with Stagnant or Declining Growth

  • Uncover new business opportunities and improve win rates with embedded marketing automation with configurable sales workflows.
  • Access new markets and implement alternative go-to-market strategies with global financials, construction management, project accounting, service management, retail, commerce, and manufacturing applications.

Excessive Costs

Excessive Costs: Business owners face challenges with excessive costs, impacting profitability. Rising expenses, inefficient processes, and unexpected financial burdens pose hurdles, requiring strategic cost-cutting measures for sustained success and growth.

How Acumatica Can Help with Excessive Costs

  • Control costs with budgets and mobile expense approvals. Eliminate infrastructure, maintenance, and administration costs with a holistic cloud business platform with unlimited user licenses.

Poor Process Efficiency

Poor Process Efficiency: A business owner faces challenges with poor process efficiency, leading to increased costs, delayed operations, and customer dissatisfaction. Addressing these issues is crucial for sustained growth and competitiveness in the market.

How Acumatica Can Help with Poor Process Efficiency

  • Eliminate manual data entry and external processes with barcoding, artificial intelligence with machine learning, bank feeds, configurable visual workflows, mobile apps, and Open APIs for connectivity to hold down labor costs.

Lack of Metrics for Stakeholders

Lack of Metrics for Stakeholders: A business owner faces challenges due to the lack of metrics for stakeholders, hindering effective decision-making, performance evaluation, and communication of the company’s progress and success to key parties.

How Acumatica Can Help with Lack of Metrics for Stakeholders

  • Access real-time data from every part of your business with role-based dashboards, low-code and no-code reporting, and Generic Inquiries for insights stakeholders can rely on.

Low Employee Morale / High Turnover

Low Employee Morale / High Turnover: Business owners face significant challenges with low employee morale and high turnover, impacting productivity and company culture. Addressing these issues requires strategic measures to improve workplace satisfaction, retention and sustained growth.

How Acumatica Can Help with Low Employee Morale / High Turnover

  • Arm employees with an intuitive ERP system they enjoy using with automation and multiple education sources including remote training, extensive online help, and an active user community.

Discover the Benefits of Choosing Acumatica by Cloud 9 ERP Solutions

Acumatica, implemented by Cloud 9 ERP Solutions, is a scalable cloud-based ERP solution. It integrates easily with existing systems, providing real-time visibility and automation across business processes. This enhances decision-making, streamlines operations, and reduces IT costs. Employees can work productively from anywhere with a user-friendly interface and mobile capabilities. Acumatica’s industry-specific solutions ensure a tailored fit for diverse business needs. Cloud 9 ERP Solutions offers robust support, ensuring continuous improvement and customer satisfaction, making us a dependable partner for long-term success.

Built by Acumatica, Delivered by a Top Partner

Though many companies claim to work with manufacturing firms, it’s all about finding the one who can deliver for your specific business needs. Few solutions exist today that can handle both the financial, process, and inventory management needs of companies like yours, and even fewer partners know how to deliver such a solution.

At Cloud 9 ERP Solutions, a Gold Certified Acumatica Partner, we have worked with companies like yours to configure and deliver Acumatica Cloud ERP, a product ready and able to handle your challenges.

Get to know more about how we workwho we’ve helped, and why we’ve been a leader in the business for nearly three decades by contacting us for a free consultation.

Acumatica MVP

Choosing the Right ERP Software Can Be a Daunting Task. Cloud 9 ERP Solutions Can Help.

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Functionality That Empowers Your Business

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Panova Company logo


Mid-Sized Manufacturer Gains 400% Productivity, Creates Powerful Integrated System with Acumatica

Panova Company logo


Mid-Sized Manufacturer Gains 400% Productivity, Creates Powerful Integrated System with Acumatica

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"The partner that immediately came to mind was Cloud 9 ERP Solutions. Relationships are important to us at Panova and Cloud 9 ERP Solutions has a very strong relationship with Acumatica. We wanted a partner who was 100% committed to the ecosystem. Cloud 9 ERP Solutions puts out great content, and comes across as a leader; a champion of Acumatica. We invest in Acumatica continuously as we would a team member, to ensure we get the most benefit and value from the solution. Looking at an integration platform, like Acumatica, invites leaders to a paradigm shift to see a new and exciting future. Acumatica presents a huge opportunity for companies in the manufacturing space to streamline their operations.”

Ehren A. Dimitry

President & CEO, Panova

"We just kicked-off our ERP implementation project and couldn’t be happier about the stellar support that Cloud 9 ERP Solutions is providing. We selected Cloud 9 ERP Solutions as our partner because our evaluation process revealed that they would provide the expert guidance and collaborative consulting that we needed. They are certainly delivering as expected, but in addition, we’ve seen a level of energy and passion from their project managers that is reinforcing our confidence in our choice."

Melody Moccia

Director of Administration, Emery Winslow Scale Company

“Cloud 9 ERP Solutions has taken our Acumatica usage to another level since partnering with them in 2015. Their response, communication, and knowledge of all modules and many 3rd party add-ons has significantly opened the door to the power of Acumatica beyond our day to day surface-level processes. Cloud 9 ERP Solutions is helping us use Acumatica to its fullest!”


Kelly Burns

COO, M3 Technology Group

“We decided to move to Acumatica ERP in Jan 2015. Our partner is Cloud 9 ERP Solutions and we have been very happy with them. They have walked us through the implementation process, dug in and found solutions when we needed to do something a little differently and gone to bat for us when we needed help. Overall, we couldn’t be happier with our move to Acumatica and working with Cloud 9 ERP Solutions.”

Chris Sanford

CIO, Classical Conversations

“The team at Cloud 9 ERP Solutions always responds quickly to our support requests. Most of our issues are resolved within a day or two.”

Troy Maas

CEO / Owner, Kully Supply, Inc.

Discover How Cloud 9 ERP Solutions Can Transform Your Business

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