Acumatica Case Study: Intracoastal Environmental

Acumatica Delivers Project Accounting to Three Growing Firms

IntraCoastal Environmental specializes in complete oil spill response and environmental services, utilizing the most effective strategies, equipment and labor force, around the clock.

IntraCoastal Environmental (ICE) is an emergency response and environmental services company providing a total solution that helps its customers contain oil spillages by deploying an optimum mix of strategy, technique, equipment and talent around the clock, seven days a week, 365 days a year.

ICE also offers a variety of base environmental and industrial services. To allow ICE to continue to grow in an industry that is governed by strict regulations around the handling and disposal of hazardous materials, it became clear that a company-wide resource management system was required to empower its employees in the field and manage its sizable fleet of heavy vehicles and equipment.

At the same time, ICE had two sister companies still in their initial stages that would also require an ERP system to facilitate their further development. One, Vitalz, is a portal solution that serves healthcare providers and patients. The other, BizVibe, is a customer intelligence entity that collects customer experiences and feedback at the point of sale.

Given the complex and distinct needs of each entity, ICE decided to invest in a system that would be sufficiently versatile to allow all three companies to grow organically and through acquisitions.

IntraCoastal Environmental

Key Results:

Richer out-of-the-box feature set with for multi-entity businesses


Ease of roll-out

Lower TCO

Freedom to choose licensing and deployment option


Intracoastal Environmental needed:

  • To upgrade from Quickbooks
  • A versatile system for three sister companies with individual needs
  • Functionality and flexibility for growth
  • Compliance with strict regulatory environment
  • Flexibility in licensing and deployment option

ICE’s previous solution was QuickBooks Enterprise Contractor edition, a legacy system that failed to meet the trio’s multi-entity accounting requirements because each had different business models.

Being an accounting-only solution, QuickBooks was being stretched to its limits just with the combined company’s 50 employees and $7 million revenue. Rather than delay the inevitable, the decision was made to switch to a fully powered ERP solution that could scale. And only one solution was seriously considered—Acumatica.

ICE was familiar with Acumatica because the key decision-maker used Acumatica at a prior company. ICE already knew that Acumatica offered the following benefits over Intacct and NetSuite:

  • A richer, more complete out-of the-box feature set for multi-entity businesses
  • A lower total cost of ownership with a large number of users
  • The freedom to choose how to own and deploy their solution
  • An ease of roll out and flexible access


ICE preferred a solution that required no customizations or additional integration to work, but was versatile enough to accommodate further development when required. Its tests showed that Acumatica was the best fit as it had the most features out-of-the-box at no extra cost, and it offered unparalleled customization capabilities.

With Acumatica, ICE found a solution that could be rolled out to every employee at no extra cost. ICE’s teams in the field, as well as its two sister companies, could easily access the ERP backbone for project and inventory updates across any device, without creating additional IT work or incurring extra costs.

Says Hutchinson: “Acumatica positions us for growth and lets us establish our own workflows to keep up with our needs. We have ultimate flexibility to make sure our ERP works the way we need it to, not stuck with what used to work.”

“Acumatica makes it really easy for remote employees to access from anywhere. The simplicity of that cannot be overstated.”
Charlie Hutchinson

CFO, IntraCoastal Environmental

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